Agreement to Terms

By accessing or using our website, services, or purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

These terms constitute a legally binding agreement between you and Certified Coaching Mastery LLC (“we,” “us,” or “our”). Your use of our services is also governed by our Privacy Policy and Refund Policy.

Our Services

Certified Coaching Mastery LLC provides:

• Certification Courses: Comprehensive coaching certification programs in specialized fields
• Digital Downloads: Templates, eBooks, and other educational materials
• Educational Content: Training materials, modules, and resources
• Ongoing Support: Customer care and educational assistance

Subscription Model

Subscription Benefits

Active subscribers receive:

• Access to entire course library
• New course releases and updates
• Premium support and resources
• Community access and networking opportunities

What You Keep After Cancellation

If you cancel your subscription, you will retain:

• Lifetime access to your original purchased course
• Access to all courses you have completed and received certification for
• Previously downloaded materials and resources

Digital Products

Our digital products (templates, eBooks, and other non-course materials) are available for one-time purchase and include:

• Lifetime Access: Permanent access to purchased digital products
• Free Updates: All future updates and improvements at no additional cost
• Re-download Support: If you lose your files, contact us for a new download link
• Digital Delivery: All products are delivered electronically

Account Access & Delivery

Instant Delivery Process

Upon successful purchase:

• You will receive an email with your username and default password
• No manual registration is required – your account is automatically created
• Access is typically provided within minutes of purchase
• All course materials are immediately available in your account

Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• Changing your default password upon first login
• Notifying us immediately of any unauthorized access
• Using your account only for personal, non-commercial purposes

Course Completion

To successfully complete a certification course and receive your certificate, you must:

• Complete all course modules in sequence
• Finish all lessons within each module
• Pass all module quizzes with the required score
• Pass the final certification quiz
• Meet any additional requirements specified in the course

Upon successful completion, you will receive your digital certificate and maintain permanent access to the course materials.

Subscription Management

How to Cancel Your Subscription

You can cancel your subscription at any time using either method:

• Customer Care: Contact our 24/7 customer support team
• Self-Service: Use the subscription management link in our website footer with your registered email address

Billing and Renewal

Subscriptions automatically renew monthly unless cancelled. You will be charged the then-current subscription rate unless you cancel before the renewal date.

Intellectual Property

All content, materials, courses, and resources provided by Certified Coaching Mastery LLC are protected by copyright, trademark, and other intellectual property laws.

Your License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our courses for personal learning and professional development
• Download and use digital products for your own use
• Print materials for personal reference

Restrictions

You may NOT:

• Share, distribute, or sell our content to others
• Create derivative works based on our materials
• Remove copyright or proprietary notices
• Use our content for commercial purposes without permission

Prohibited Uses

Prohibited activities include but are not limited to:

• Reselling or redistributing our courses or materials
• Sharing login credentials with others
• Creating unauthorized copies of our content
• Using our content in competing products or services
• Attempting to reverse engineer our systems
• Engaging in fraudulent or illegal activities
• Harassing or threatening other users or staff

Legal Consequences

Violation of our intellectual property rights or prohibited use policies will result in:

• Immediate termination of your account and access
• Legal action seeking damages and injunctive relief
• Reporting to appropriate authorities when applicable

User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account
• Use our services only for lawful purposes
• Respect the intellectual property rights of others
• Comply with all applicable laws and regulations
• Treat other users and our staff with respect

Customer Support

We provide 24/7 customer support for:

• Pre-Purchase Support: Questions about our courses and services
• Post-Purchase Support: Account access, billing, and general assistance
• Course Support: Technical help and educational guidance

Our support team is committed to helping you succeed in your coaching journey. Contact us anytime through our website or email.

Limitation of Liability

Our services are provided “as is” without any warranties, express or implied. We do not guarantee specific outcomes or results from using our courses or materials.

To the maximum extent permitted by law, Certified Coaching Mastery LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Modifications

We reserve the right to modify these Terms & Conditions at any time. We will provide notice of material changes by posting the updated terms on our website and updating the “Last Updated” date.

Your continued use of our services after changes become effective constitutes acceptance of the revised terms. If you do not agree to the changes, you should discontinue use of our services.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.

Any disputes arising from these terms or your use of our services shall be resolved in the courts of Wyoming, and you consent to the personal jurisdiction of such courts.